FAQ

Frequently Asked Questions (FAQ)

Welcome to Theworthystore FAQ section! We’ve answered the most common questions below. If you still need help, feel free to contact us at theworthystore.com@gmail.com.

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🛒 Orders

Q1. How do I place an order?
You can place an order directly on our website www.theworthystore.in by selecting your product, adding it to the cart, and proceeding to checkout.

Q2. Can I cancel or change my order?
Orders can be cancelled or modified within 12 hours of placing the order, as long as they haven’t been shipped. Once shipped, cancellations or changes are not possible.

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🚚 Shipping & Delivery

Q3. Do you deliver across India?
Yes, we deliver to most pin codes across India using trusted courier partners.

Q4. How long will it take to receive my order?
Delivery usually takes 3–7 business days, depending on your location. Remote areas may take a little longer.

Q5. Do you offer free shipping?
Yes, we offer free shipping on prepaid orders above ₹999. Orders below this amount will have a flat shipping fee.

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💳 Payment

Q6. What payment methods do you accept?
We accept all major debit cards, credit cards, UPI, net banking, and wallets. Cash on Delivery (COD) is also available for select pin codes with an additional fee.

Q7. Is it safe to make payments on your website?
Yes, all online payments are processed through secure and encrypted payment gateways to ensure your data is safe.

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🔄 Returns & Refunds

Q8. What is your return policy?
You can return eligible products within 7 days of delivery, provided they are unused, unworn, and in original packaging. Please check our [Return & Refund Policy] for details.

Q9. How do I request a return or refund?
Simply email us at theworthystore.com@gmail.com with your order details. Our team will guide you through the return process.

Q10. How long does it take to receive a refund?
Refunds are processed within 5–7 business days after we receive and inspect your returned item.

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📦 Products

Q11. Are your products original and high quality?
Yes! At Theworthystore, we only sell carefully selected, high-quality, and 100% genuine products.

Q12. Do you restock sold-out products?
Yes, we restock many of our popular items. You can join our newsletter or follow us on social media to get updates on restocks.

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📞 Support

Q13. How can I contact customer support?
You can reach us at:
📧 theworthystore.com@gmail.com
🌐 www.theworthystore.com

We aim to respond to all queries within 24–48 business hours.